Orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery usually takes 3–7 business days depending on your location.
Remote areas may take slightly longer.
Shipping charges (if any) will be shown at checkout.
Free shipping may be available on selected offers or minimum order value.
Once your order is shipped, you will receive a tracking ID via SMS/WhatsApp/email.
You can track your order in real-time through the courier partner’s website.
We work with trusted courier services to ensure safe and timely delivery.
Delivery may be delayed due to unexpected reasons such as weather conditions, courier issues, or high demand.
We will keep you informed in such cases.
Please ensure your shipping address and contact details are correct.
We are not responsible for delays or failed deliveries due to incorrect information.
Our delivery partner will attempt delivery multiple times.
If the package is not received, it may be returned to us.
If you receive a damaged or wrong product, please contact us within 24 hours of delivery with Unboxing video for quick support.
A small advance amount must be paid to confirm all COD orders.
The remaining balance will be paid at the time of delivery.
Orders will be processed only after receiving the advance payment.
To avoid fake or unconfirmed orders
To ensure smooth and faster delivery
To cover partial shipping and handling costs
The advance amount is non-refundable if:
Order is cancelled after shipping
Customer refuses to accept the order
If the order is cancelled before shipping, refund may be considered.
Once advance is paid, your order will be confirmed and processed immediately.
You will receive order confirmation via WhatsApp/SMS.
Remaining amount must be paid in cash at the time of delivery.
COD orders without advance payment will not be accepted.
For any shipping-related queries, contact us:
Prime Spot Fashion Store
📍, Kerala, India
6282893815
✉️primespotfashionhub@gmail.com